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Virtual Repair and Installation Services

Quality Service Without Coming Inside Your Home

A virtual visit, diagnostic, and solution wrapped into one video chat. You will receive professional advice from a certified, in-house technician who is trained specifically to help with your HVAC needs.

Schedule Service

Here’s How It Works in 3 Easy Steps

  1. Call, text, or schedule online a personalized appointment with your in-house virtual technician.
  2. Download the prescribed application for your one-on-one TeleTech+Home appointment.
  3. Your TeleTech+Home technician will meet you over video to address any issues you have with your system. This appointment usually takes just 10 – 15 minutes.

It’s that simple! No games. No gimmicks. Just pure, honest service.

Join the Jackson Comfort Family!

For nearly 100 years, we’ve sustained a company mission rooted in providing 100% customer satisfaction. Made possible by employing the best people, investing in the most advanced technologies, and staying true to who we are at the very core – a company that always does the right thing, even when no one is watching. We take great pride in treating our staff like family. Come grow us!

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Virtual Repair and Installation Advising Services


We are currently offering this as a FREE service to new and existing customers during the COVID-19 pandemic.

TeleTech+Home & COVID-19

During this time of social distancing, we thought long and hard how we could help our long time, loyal customers as well as our community get through this pandemic as safely and as comfortably as possible. Our solution was TeleTech+Home. 

This is an in-house service we are providing to our community so that you do not have to choose between comfort and safety when deciding whether or not to have a technician in your home. The goal of this service is not to replace our technicians, but to provide you with more options for simple repairs.


We are currently offering this service for HVAC diagnostics, HVAC replacement estimates, and water heating diagnostics only. We will update this page as more services come available. We will not ask you to do anything that could endanger yourself or someone else at any time during the call. If the issue cannot be solved over video, a service technician may need to be dispatched to your location to properly assess the issue.

Why Choose Jackson Comfort?

  • Family & Locally, Owned & Operated
    For a whole century, Jackson Comfort has been and will continue to work as family.
  • We Serve As a Team
    We are a team of individuals, but we act as one. When we work as a team, we are strong, we are focused and we are unstoppable.
  • Treating Employees as Valued Family
    Our team is much more than just our staff and the face of the company. It's family delivering quality solutions and making you feel at home, always!
  • Integrity First, Always!
    As an organization and as individuals, we do the right things and never compromise our values. We do not cut corners and we perform every job to the best of our abilities.
  • They did a great job as usual.

    "My first experience with Jackson Comfort Services and Ryan Beavers was excellent."

    - Kathleen Z.
  • I could not be more pleased with my experience.

    "Matthew B arrived right on time & diagnosed the issue with my AC unit immediately, He was able to repair it & have it up and running again in no time."

    - Satisfied Customer
  • I’ve been using Jackson heating and cooling now for over 20 years.

    "Josh did a great job both figuring out the problem and with the installation of new products."

    - James B.
  • We highly recommend Brandon and Jackson Comfort and Heating.

    "Most recently Brandon S. replaced our burnt out sump pump and replaced our aged hot water tank. He was efficient, friendly and knowledgeable!"

    - Kellie J.
  • Thank you again everyone at Jackson Comfort.

    "I will definitely recommend your company."

    - Satisfied Customer

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