Customer Commitment During COVID-19

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(330) 748-8930

Virtual Repair and Installation Advising Services

Quality Service Without Coming Inside Your Home

A virtual visit, diagnostic, and solution wrapped into one video chat. You will receive professional advice from a certified, in-house technician who is trained specifically to help with your HVAC needs.

Here's how it works in three (3) easy steps:

1. Schedule - Call, text, or schedule online a personalized appointment with your in-house virtual technician.

2. Download
- Download the prescribed application for your one-on-one TeleTech+Home appointment.

3. Meet
- Your TeleTech+Home℠ technician will meet you over video to address any issues you have with your system. This appointment usually takes just 10 - 15 minutes.

It's that simple! No games. No gimmicks. Just pure, honest service.


We are currently offering this as a FREE service to new and existing customers during the COVID-19 pandemic.

TeleTech+Home℠ & COVID-19

During this time of social distancing, we thought long and hard how we could help our long time, loyal customers as well as our community get through this pandemic as safely and as comfortably as possible. Our solution was TeleTech+Home℠.

This is an in-house service we are providing to our community so that you do not have to choose between comfort and safety when deciding whether or not to have a technician in your home. The goal of this service is not to replace our technicians, but to provide you with more options for simple repairs.


We are currently offering this service for HVAC diagnostics, HVAC replacement estimates, and water heating diagnostics only. We will update this page as more services come available.

We will not ask you to do anything that could endanger yourself or someone else at any time during the call.

If the issue cannot be solved over video, a service technician may need to be dispatched to your location to properly assess the issue.

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Troubleshoot your AC problem with Jack
Sometimes fixing your AC problem is as easy as changing some batteries. Let us help you find out if you need an expert or not.
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This could be useful...

There are certain things we look at when determining if your AC system is failing.

Why Jackson Comfort

We offer 24/7/365 emergency heating and air conditioning service. Day or night, we will be there to keep you comfortable. Here's some reasons to why you should choose us:

  • Fast, almost always same-day service
  • Talk to a real Jackson Comfort employee, not a machine
  • 30 day all inclusive warranty
  • Custom made sheet-metal (fabricated at our shop) assures accuracy and minimizes downtime
See the Jackson Comfort Difference

"Pete was a wonderful tech. He knew my Luxaire furnace and answered all my concerns. A follow up call from Lori was greatly appreciated. Great Company with Great People working for them!!!!!"

Vito, Macedonia

"Always leave me satisfied. Timely in every way. Great staff including the office workers. Mr. Jackson must treat his team right. He’s retained some really fine techs that represent their employer very well. Thank you!!"

Brad, Streetsboro

Jackson Comfort went above and beyond to get our tankless water heater installed before a holiday weekend so we would not be without hot water for 4 days. (We had come home from vacation to find our hot water heater toasted)

Bill, Medina

Jackson has been our HVAC service provider since 1984. They have always been courteous, timely, and knowledgeable. I strongly recommend them to any acquaintances to handle their A/C, heating needs.

David, Twinsburg

Jackson comfort is the only contractor I use and recommend. They are top-notch and A-1 in my opinion. Everyone there from the ladies who answer the phones and set appointments, to the technicians are great professionals!

Kathy, Northfield

With Jackson Comfort, we have no heating and air-conditioning concerns.

John, Hudson

Jackson installed my furnace and air-conditioner 15 years ago. I would definitely recommend them to friends. Excellent service.

Nancy, Macedonia

Jackson Comfort has serviced my furnace for years and I wouldn’t call anyone else.

Lesco, Akron

To see more reviews, or to give us one yourself, visit Yelp, YP, Google, or Facebook!